This policy explains how Almost Mischief LTD. uses personal information when you visit our website, contact us or discuss a potential project. It is written with reference to UK GDPR, the Data Protection Act 2018 and applicable UK privacy law.
1. Who we are
Almost Mischief LTD., company number 17557440, is responsible for the personal information described in this policy (the “data controller”).
For privacy questions or requests, email hello@almostmischief.com.
2. Information we collect
When you use our enquiry form, we collect your name, email address, organisation if provided, project message and preferred timing for a conversation. We also receive any personal information you choose to share by email or in subsequent correspondence.
Our website and the services delivering its pages, photographs, films and fonts may process technical information such as your IP address, browser details and request logs to deliver content and protect the service.
Please only share information relevant to your enquiry. Avoid including sensitive personal information or other people’s details unless necessary and you are entitled to share them.
3. How and why we use your information
- Responding to enquiries and developing proposals: our legitimate interests in communicating with potential clients and running our business. Where you enquire about entering a contract with us personally, we may instead rely on taking steps at your request before entering that contract.
- Managing agreed work: performing a contract with you, or our legitimate interests in managing a business relationship where you represent an organisation.
- Keeping the website secure and preventing spam: our legitimate interests in maintaining a safe, reliable service.
- Keeping records required by law: compliance with applicable legal obligations.
When relying on legitimate interests, we consider your rights and reasonable expectations. Sending an enquiry is not consent to receive unrelated marketing. If we introduce marketing communications, we will explain the relevant lawful basis and how to opt out.
You do not have to contact us. If you use the enquiry form, your name, email and message are needed so we can respond; the remaining visible fields are optional.
4. Who may receive your information
Your enquiry is stored using Lovable Cloud. Information may also be processed by providers supporting our website, hosting, email and business administration. Access should be limited to what is necessary for their role.
Where necessary for a project, we may share relevant information with collaborators, suppliers or professional advisers. We may also disclose information where required by law or to establish, exercise or defend legal claims.
5. International processing
Technology providers may process information outside the UK. Where a transfer is subject to UK data protection rules, it must be covered by an applicable adequacy decision, appropriate contractual safeguards or another lawful transfer mechanism. Contact us for information about the arrangements relevant to your data.
6. How long information is kept
Retention depends on the purpose of the information: whether an enquiry remains active, whether it leads to a project, and whether records are needed for legal, accounting or claims-related obligations. Information should not be kept longer than necessary for those purposes.
Contact us if you would like to know the retention period applicable to your information or request its deletion. Some records may need to be retained where the law requires this.
7. Keeping information secure
The enquiry form saves submissions to restricted storage; visitors cannot read other people’s enquiries. Submission limits help prevent misuse. No website or email service can guarantee absolute security.
8. Your rights
Depending on the circumstances, you can ask to access your personal information, correct it, erase it, restrict its use or receive it in a portable format. You can object to processing based on legitimate interests and to direct marketing. Where processing relies on consent, you can withdraw it without affecting the lawfulness of earlier processing.
To make a request, email hello@almostmischief.com. We may need proportionate information to verify your identity. Requests are normally answered within one month; lawful extensions and exceptions may apply.
You can raise a concern with us and have the right to complain to the UK data protection regulator through the ICO complaints page.
9. Cookies and external services
Cookies and similar technologies store or access information on your device. Requirements for information and consent depend on their purpose and the applicable legal exceptions. This privacy policy does not itself give consent to optional tracking.
Our photographs and films are delivered from hosted media services, and our fonts are supplied by Google Fonts. Your browser connects to those providers to load the content, which can disclose technical information such as your IP address.
If you follow a link to another website, its own privacy information applies.
10. Automated decisions
The enquiry form does not make automated decisions or profile you to produce legal or similarly significant effects. Enquiries are reviewed by our team.
11. Changes and further information
We may update this policy as our services or legal obligations change. The date above identifies the latest version.
For independent information, see UK government data protection guidance and ICO guidance on privacy notices.